Training ISO 9001/ISO 19011 Internal Audit  
and Strategic Management Review

ISO 9001/ISO 19011 Training in French | May 8 and 9, 2024 in Montreal ✓

• 1 registration $1065 2 registrations $2130 3 registrations $3195
• Leadership, Customer Focus, Growth Strategies and Continuity
• ISO 9001 High-Level Structure and Quality System Elements
• 18 Audit Methods and Tools ISO 19011 | Audit Programme
• 182 Audit Questions ISO 9001 | Internal Auditor Toolbox
• 32 Audit Practices | Audit of external providers and suppliers
• 20 Audit and Measurement forms | 24 Key Performance Indicators
• 100 Criteria for Non-Quality Cost | Audit of performance
• Management and audit of risks and opportunities | Risks Register
• Management and audit of information system | Audit Report
• Support, Resources, Competence and Organizational Knowledge
• Measurement of Customer Satisfaction | Streamline System Tools
• Strategy and Sustainable Development Goals SDGs

The ISO 9001/ISO 19011 Training provides effective knowledge and a functional audit methodology in order to manage, implement, audit, certify and improve an ISO 9001 Quality System. The management of quality, risk, cost and performance is shown and explained. The audit team learning and individual audit practices enable Quality Managers and Lead Auditors to audit and improve the Quality System. The 18 ISO 19011 audit methods for performance audit, strategic audit, process audit, risk and opportunity audit, supply chain audit, conformity audit, audit sampling, information system audit, life cycle audit, customer satisfaction and strategic management review are shown and demonstrate how to audit the QMS, how to increase the benefits, reduce costs and achieve planned results. Participants will receive a 16-hour ISO 9001/ISO 19011 auditor certificate and a new training manual with CDR.