Training ISO 9001 2015 Elements, Internal Audit
and Strategic Management Review

Training ISO 9001 2015 Elements Transition Training ISO 9001:2015 | October 17 and 18, 2017 ✓ in French
New ISO 9001:2015 Elements and Key Changes


Bonus ISO 9001:2015
and ISO 19011
The Training ISO 9001:2015 Elements, Internal Audit ISO 19011 and Strategic Management Review demonstrates an effective knowledge and a functional methodology in order to manage, audit, upgrade and succeed certification. The new superior structure and all ISO 9001:2015 standard elements are demonstrated. With excellent learning and practical exercises, the training prepares Quality Managers and Lead Auditors to succeed the transition and certification to ISO 9001:2015 standard. New advanced methods for risk management, audit confidence, process audit, measurement of customer satisfaction, evaluation of performance, competence and organizational knowledge, and for strategic management review, show how to audit and improve the quality system, how to increase profits, reduce costs and achieve desired results. Participants will receive an ISO 9001:2015 Audit Training Certificate and a new training manual with CD-R.
Day 1: 8h30-16h30
Training ISO 9001:2015 Elements
  • Quality Principles, Concepts, Tools
  • ISO 9001:2015 Elements and Structure
  • Quality Management System
  • Context of the Organization
  • Leadership, Customer Focus and Strategy
  • Planning: Actions, Risks, Objectives
  • Support and Resources
  • Competence and Organizational Knowledge
  • Operation
  • Performance Evaluation
  • Measurement of Customer Satisfaction
  • Strategic Management Review
  • Continual Improvement
Day 2: 8h30-16h30
Internal Audit ISO 19011
  • Managing an Audit Programme
  • Audit Preparation Exercises
  • Methods for Performing an Audit
  • Audit Risk, Confidence and Samples
  • Audit of Process Performance
  • Audit Report and Follow Up
  • Lead Auditor and Auditor Competence
  • 34 Internal Audit Practices
  • Determination of Nonconformities
  • Corrective Actions Follow Up
  • 16 Key Performance Indicators
  • 100 Criteria for Non-Quality Cost
  • Strategic Management Review
New Training Manual ISO 9001:2015
Strategic Management Review
  • ISO 9001:2015 Elements and Structure
  • ISO 9001:2015 and ISO 19011 standards
  • ISO 9001:2015 Audit Checklist
  • Economic Value Added Approach
  • 100 Criteria for Non-Quality Cost
  • 34 Internal Audit Practices
  • 20 Audit and Measurement Forms on CD-R
  • 16 Key Performance Indicators
  • Measurement of Customer Satisfaction
  • Grids for Measurement of Performance
  • Matrix ISO 9001:2015/ISO 9001:2008
  • ISO 9001:2015 Transition and Certification
  • Strategic Management Review
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