New ISO 19011

Training ISO 9001/ISO 19011 Internal Audit  
and Strategic Management Review

TRAINING ISO 9001/ISO 19011 INTERNAL AUDIT MANAGEMENT REVIEW ISO 9001/ISO 19011 Training in French | June 19 and 20, 2024 in Montreal ✓

ISO 9001 Key Elements, Tools and ISO 19011 Audit Features



Auditor Certificate
ISO 9001/ISO 19011
The ISO 9001/ISO 19011 Training provides effective knowledge and a functional audit methodology in order to manage, implement, audit, certify and improve an ISO 9001 Quality System (QMS). The management of quality, risk, cost and performance is shown and explained. The audit team learning and individual audit practices enable Quality Managers and Lead Auditors to audit and to improve the QMS. The 18 ISO 19011 audit methods for performance audit, strategic audit, process audit, risk and opportunity audit, supply chain audit, audit programme, conformity audit, information system audit, life cycle audit, customer satisfaction and strategic management review are shown and demonstrate how to audit the QMS, how to increase the benefits, reduce costs and achieve planned results. Participants will receive a 16-hour ISO 9001/ISO 19011 auditor certificate and a new training manual with CDR.

Day 1 🕣 8h30-16h30
Training ISO 9001 Elements

  • Quality System, Principles and Structure
  • ISO 9001 Elements and quality tools
  • Audit of context, risks and opportunities
  • Leadership, customer focus, growth strategy
  • Risk actions planning and Quality objectives
  • Support, Resource, Competence, Knowledge
  • Infrastructure, Equipment, Documentation
  • Operation and Contingency Planning
  • Audit of performance and effectiveness
  • Measurement of Customer Satisfaction
  • Strategic Management Review
  • Continual Improvement Tools
  • Quality System Audit in 182 questions

Day 2 🕣 8h30-16h30
Internal Audit Programme ISO 19011

  • Managing an Audit Programme
  • Audit preparation and documents review
  • 18 Audit Methods and Tools ISO 19011
  • Risks-Based Audit, Sampling and Confidence
  • Audit Planning and Internal Audit Activities
  • Audit of Quality System Processes
  • Audit of Risks and Opportunities
  • Audit of Performance and Effectiveness
  • Audit of Key Performance Indicators
  • Audit of Corrective Actions Effectiveness
  • Audit Conclusions and Internal Audit Report
  • Lead Auditor and Auditor Competence
  • Strategic Management Review

💿 New Auditor Training Manual
ISO 9001/ISO 19011 with CDR

  • Quality System, Principles and Structure
  • ISO 9001 Elements and Quality Tools
  • Audit Programme ISO 9001/ISO 19011
  • 18 Audit Methods and Tools ISO 19011
  • 182 Audit Questions ISO 9001
  • 32 Internal Audit Practices
  • 20 Audit and measurement forms
  • 100 Criteria for Non-Quality Cost
  • Audit of Key Performance Indicators
  • Audit of performance and effectiveness
  • Measurement of Customer Satisfaction
  • Management of risks, costs, performance
  • Contribution to Sustainable Goals SDGs
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Location | Ville Marie Hotel | 3407 rue Peel, Montreal, Quebec | Canada