ISO 9001/ISO 19011
The Training ISO 9001/ISO 19011
Elements, Internal Audit and Strategic Management Review shows an effective
know how and functional audit methodology in order to manage, implement, audit, certify and improve an ISO 9001 Quality System. The management of quality, risks, costs and performance is shown and explained.
The training includes audit team and individual audit learning and enables Quality Managers and Lead Auditors to audit and improve the Quality System.
The 18 audit methods of ISO 19011 standard for Performance audit, Audit of risks and opportunities, Supply chain audit, Process audit, Information Audit, Audit sampling, Measurement of Customer Satisfaction and Strategic Management Review are shown and demonstrate how to audit the QMS, increase profits, reduce costs and achieve planned results.
Participants receive 16 hours Auditor Certificate (1.6 CEU) ISO 9001/ISO 19011
and new training manual with CDR.