ISO 9001:2008 TRAINING: ELEMENTS, INTERNAL AUDIT AND STRATEGIC MANAGEMENT REVIEW

BTA Plus Logo October 19 and 20, 2010 in English  

Key Elements

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This training on the new ISO 9001:2008 standard shows an effective and simple methodology for review, audit, update and improvement of your ISO system and to save costs. The internal audit exercises and practices on the ISO 9001:2008 elements and changes will reinforce the skills and capabilities of quality managers, quality coordinators and internal auditors to audit the processes, to maintain certification and to achieve desired results. A new audit check-list and new advanced tools for customer satisfaction, information system, competence evaluation, control of outsourced processes and strategic management review will show you how to audit, review and improve your ISO 9001 system, how to make profit from non-quality and how to deploy objectives into results. The training is applicable for AS9100, ISO 13485 and ISO/TS16949 auditors. Participants will receive an ISO 9001:2008 internal audit training certificate.

Day 1: ISO 9001:2008
8h30-16h30

  • ISO 9001:2008 Elements
  • Changes and quality tools
  • Objectives-process-results
  • Quality management system
  • ISO system processes
  • Management responsibility
  • Resources management
  • Competence evaluation
  • Product realization and planning
  • Measurement of performance
  • Analysis and improvement
  • ISO 9001 Audit in 179 questions

Day 2: Internal Audit
8h30-16h30

  • Audit activities and programme
  • Audit preparation exercises
  • Conducting internal audit
  • Audit techniques and audit report
  • Audit follow up and actions
  • 30 ISO 9001:2008 Audit practices
  • Internal Audit of processes
  • Internal Audit of performance
  • Determination of nonconformities
  • Behaviour of internal auditor
  • Analysis of cost of non-quality
  • Strategic management review

Training Manual
350 pages with CDR

  • The new ISO 9001:2008 standard
  • 350 pages and slides
  • 23 ISO 9001:2008 Requirements
  • 179 Audit questions to ISO 9001
  • 100 Criteria for cost of non-quality
  • 21 Audit and measurement forms
  • 30 ISO 9001:2008 Audit practices
  • The ISO 9001:2008 Changes
  • Measurement of performance
  • Tables, Models and Examples
  • CDR with the electronic forms
  • ISO 9001:2008 Training Certificate
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