ISO 19011

Training ISO 9001/ISO 14001 Internal Audit
ISO 19011 and Strategic Management Review

BTA Plus ISO 9001/ISO 14001 Training in French | November 13 and 14, 2024 ✓

Training ISO 9001/ISO 14001 Internal Audit ISO 19011



Auditor Certificate
ISO 9001/ISO 14001/
ISO 19011
The ISO 9001/ISO 14001 Elements, Aspects, Internal Audit ISO 19011 Training provides effective knowledge and a functional audit methodology in order to manage, implement, audit, maintain, certify and improve a QEMS integrated system. The training is expanded with ISO 14001 aspects and shows the High-Level structure with all ISO 9001/ISO 14001 elements. The team and individual learning practices enable Managers and Lead Auditors to audit the QEMS and its performance. The 18 ISO 19011 audit methods for audit of performance, audit of significant aspects and risks, supply chain audit, process audit, audit programme, combined audit, compliance audit, life cycle audit, customer satisfaction and integrated management review demonstrate how to audit the QEMS, increase profits, reduce costs and achieve planned results. Participants will receive a 16-hour ISO 9001/ISO 14001/ISO 19011 auditor certificate and a new training manual.

Day 1 🕣 8h30-16h30
Training ISO 9001/ISO 14001 Elements

  • Integrated System, Principles and Structure
  • ISO 9001 System elements and processes
  • ISO 14001 Elements and significant aspects
  • Leadership, Customer Focus and Strategy
  • Risk and opportunity, objectives and targets
  • Planning of significant aspects and risks
  • Support, Resource, Competence, Knowledge
  • Infrastructure, Equipment and Environment
  • Operation and Emergency Planning
  • Combined audit ISO 9001/ISO 14001
  • Measurement of Customer Satisfaction
  • Strategic Management Review
  • Environment and Continual Improvement

Day 2 🕣 8h30-16h30
Internal Audit Programme ISO 19011

  • Managing Integrated System Audit Program
  • 18 Audit Methods and Tools ISO 19011
  • Risk-Based Audit, Sampling and Confidence
  • Audit preparation and documents review
  • Audit Planning and Internal Audit Activities
  • Audit of Performance and Effectiveness
  • Audit of Significant Aspects and Risks
  • Audit of Key Performance Indicators
  • Audit Conclusions and Audit Report
  • Combined audit ISO 9001/ISO 14001
  • Lead Auditor and Auditor Competence
  • Integrated Management Review
  • Environment and Continual Improvement

New Auditor Training Manual
💿 ISO 9001/ISO 14001 with CDR

  • Integrated System, Principles and Structure
  • ISO 9001 System elements and processes
  • ISO 14001 QEMS elements and aspects
  • 18 Audit Methods and Tools ISO 19011
  • 182 Internal Audit Questions ISO 9001
  • 145 Internal Audit Questions ISO 14001
  • 35 Internal Audit Practices | QEMS Forms
  • 100 Criteria for Non-Quality Cost
  • Correlation Matrix ISO 9001/ISO 14001
  • Measurement of Customer Satisfaction
  • Measurement of Environmental Performance
  • Integrated Management Review
  • ISO 9001/ISO 14001 contribution to SDGs
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