quality

BTA Plus

Consulting and Training, ISO Audits, Learning Organization and Motivation

Consulting on Management Systems

Consulting

  • Consulting on ISO 9001 system
  • Consulting on ISO 14001 system
  • Implementation and registration
  • Business Process Analysis
  • Configuration of ISO systems
  • Configuration of ISO processes
  • Configuration of ISO documents
  • Audit and review of ISO system
  • Assistance on Management Review
  • Registration Audit Support
  • Customers Satisfaction Survey
  • Analysis of non-quality costs
  • Change management

Audit

  • ISO 9001:2008 Internal Audits
  • ISO 14001 Internal Audits
  • Combined ISO System Audit
  • Internal Audit of processes
  • Internal Audit of performance
  • Coaching of Internal Auditors
  • Planning of Audit Programs
  • Analysis of data
  • Audit of Management Review
  • ISO 9001 Maintenance Audit
  • Audit of suppliers performance
  • Follow-up on actions taken
  • Internal Audit Training

Organization

  • Vision, Objectives and Strategies
  • Learning Organization
  • Leadership Effectiveness Survey
  • Employees Competence Evaluation
  • Measurement of Motivation
  • Maturity Grid of Organization
  • Team cohesion and motivation
  • Team performance and capabilities
  • Continuous Improvement Process
  • Strategic Management Review
  • Continuous Improvement Strategy
  • Leadership and Motivation
  • Learning Organization workshop